Join the Team at Tradeline Site Solutions!

Reception and Customer Service

Tradeline Site Solutions isn't your average supplier. Established in 1994, we are a thriving, family-owned business delivering essential consumables and unique equipment to iconic construction sites across Queensland and Victoria. As we gear up for major projects—including infrastructure for the 2032 Olympics—we are looking for a high-energy professional to join our team.

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Why You’ll Love Working With Us

We are a team of 40 that operates on trust, teamwork, and total customer focus. We aren’t just looking for an employee; we’re looking for a long-term partner to grow with us.

• Growth Potential: We invest in your development. As your responsibilities grow, so does your pay.

• The Environment: Work from our brand-new offices with dedicated off-street parking.

• The Impact: You’ll be involved in the heartbeat of the construction industry, supporting major projects.

• Competitive Pay: (based on experience) + Super.

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The Role: Where Service Meets Sales

This is a fast-paced, high-variety role perfect for someone who thrives on interaction. You won't just be answering phones; you'll be an integral part of our sales engine.

• Support: Managing phone and email reception with energy and professionalism.

• Sales Coordination: Internal email allocation, accurate order entry, and essential sales admin.

• Problem Solving: Ability to learn and find quick solutions for customers and supporting the broader sales team to ensure we exceed expectations.

• Monitoring and support of the team including offshore team where required.

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Who You Are

We are specifically looking for a loyal, energetic self-starter who combines a heart for customer service with a "sales-minded" brain.

• Customer Obsessed: You genuinely enjoy talking to people and have a "how can I help?" attitude.

• Sales Background: You enjoy using your initiative to assist customers and move things forward.

• Industry Savvy: You have a reasonable grasp of construction-related products and consumables.

• Reliable & Loyal: You value stability and want to build a career within a supportive family business.

• Action-Oriented: You use common sense to "just get the job done" and stay organized under pressure.

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The Benefits

• Work-Life Balance: 5-day work week (Suggested 8:00 AM – 5.00 PM) with 1hr Lunch

• Stability: Join a business with over 30 years of success and a clear path for promotion.

• Culture: Be part of a positive, high-performing team that values who you are as much as what you do.

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How to Apply (The Tradeline Way)

We care more about your character and drive than a formatted CV. To apply, please provide:

1. A bullet-point summary of your professional background.

2. A brief response to the following:

   • Tell us about you—what are your values and personal qualities?

   • What are you looking for in a long-term career?

   • How can you contribute to our team culture ?

   • Why this role, and why now?

   • What is the reason you are moving on from your current position?

Ready to build something great with us? Visit www.trade-line.com.au to see what we’re about!