Join Darling Downs Health in Toowoomba as an Administration Officer supporting specialist outpatient services. Be part of a collaborative team delivering essential coordination and administrative expertise that improves patient access, experience, and outcomes in a fast-paced hospital environment.

What your day could look like

As an Administration Officer, you'll play a vital role in ensuring patients receive timely access to specialist care. From coordinating referrals through to supporting clinicians and patients, your work helps keep services running smoothly while contributing to better health outcomes across the community.

Every day, you'll contribute by:

• Coordinating referral intake and maintaining accurate waitlists to support timely patient care
• Communicating with patients, clinicians and service providers to resolve enquiries and ensure continuity of care
• Managing high-volume data entry across multiple systems with accuracy and attention to detail
• Supporting team operations by contributing to audits, reporting and process improvements that enhance service delivery

Let's talk about you!

You're someone who thrives in a busy, purpose-driven environment and brings both precision and empathy to your work. You stay organised under pressure, communicate clearly, and take pride in making processes run seamlessly behind the scenes. Whether you're supporting a patient enquiry or improving the accuracy of critical data, you care about the impact your work has on people's experiences.

Here's what will help you thrive in this role:

• Proven ability to manage high-volume administrative tasks with strong attention to detail
• Confident communication skills, with the ability to engage sensitively with diverse stakeholders
• Strong organisational skills and the ability to prioritise in a fast-paced environment
• Experience using digital systems and Microsoft Office to manage and maintain data

You'll stand out from the crowd if you have experience in a healthcare or hospital setting and familiarity with complex information systems.

Above all, you'll bring the values we live by at Darling Downs Health—compassion, integrity, dignity, innovation and courage—into every interaction and task, helping deliver care that truly makes a difference.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless. 

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.  

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region. 

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Click “Apply Now” to submit your application and upload the requested documents.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Toowoomba

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