LifeFlight Australia
Aircrew Officer - Toowoomba
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LifeFlight Australia
Aircrew Officer - Toowoomba
Manufacturing, Transport & Logistics / Other
Posted 19/06/2026
Closes 03/07/2026
Toowoomba & Darling Downs, Queensland
Full time
Not specified
About LifeFlight
LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.
About the Role
As a result of continued organisational growth and recent internal workforce movements, we are seeking a highly capable and motivated Aircrew Officer (ACO) to join our team in this critical role.
In this position, you will play a key role in supporting the Pilot in Command (PIC) to ensure the safe, effective, and efficient operation of the aircraft across a diverse range of missions. Operating in a dynamic environment, you will provide timely operational support, situational awareness, and mission-critical information during both day and night operations, including Night Vision Imaging System (NVIS) activities.
Based in Toowoomba, this role supports LifeFlight’s partnership with Queensland Health and involves front left seat operations across a broad range of rotary-wing missions, including aeromedical retrievals, search and rescue (SAR), over land and over water winch operations, primary response tasking, and inter-facility transfers.
This is a full-time position working on a 4-on, 4-off roster consisting of two-day shifts followed by two-night shifts, then four days off. To support fixed-base operational requirements and fatigue management obligations, the successful applicant will be required to reside within the local area. Please note, this is not a touring position.
Key Responsibilities
You are an experienced Aircrew Officer with a strong operational background gained within a commercial, government, emergency services, or military aviation environment. You are comfortable operating in demanding and often unpredictable conditions, maintaining professionalism, sound judgement, and a commitment to safety at all times.
You bring strong communication and crew resource management skills and understand the importance of contributing to all aspects of a professional flight operation, including operational, administrative, and support activities.
Essential Requirements
Applicants progressing through the recruitment process will be required to complete the LifeFlight Aircrew Officer Functional Assessment. The assessment is designed to evaluate the physical capabilities required to safely perform operational duties and is completed within a two-hour timeframe.
Assessment components include:
Meaningful Impact: Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.
Collaboration & Support: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.
Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.
At LifeFlight, we’re committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.
Eligible candidates will need to be fully vaccinated against MMR (measles, mumps, rubella), Varicella, Pertussis, Hepatitis B and will be required to hold or to obtain a Working with Children Blue Card (Queensland).
Applications will be reviewed as submitted and we will be conducting interviews throughout the process.
Applications close on Wednesday, 1 July 2026
LifeFlight Australia is a leading aeromedical organisation dedicated to saving lives through rapid response medical services. Operating a fleet of helicopters and fixed-wing aircraft, LifeFlight delivers critical care and emergency retrievals across Queensland and beyond. In addition to its lifesaving missions, LifeFlight runs a world-class training academy, equipping aviation and medical professionals with the skills needed for high-pressure environments. Our mission is to provide the highest standard of care and make a real difference in the communities we serve.
About the Role
As a result of continued organisational growth and recent internal workforce movements, we are seeking a highly capable and motivated Aircrew Officer (ACO) to join our team in this critical role.
In this position, you will play a key role in supporting the Pilot in Command (PIC) to ensure the safe, effective, and efficient operation of the aircraft across a diverse range of missions. Operating in a dynamic environment, you will provide timely operational support, situational awareness, and mission-critical information during both day and night operations, including Night Vision Imaging System (NVIS) activities.
Based in Toowoomba, this role supports LifeFlight’s partnership with Queensland Health and involves front left seat operations across a broad range of rotary-wing missions, including aeromedical retrievals, search and rescue (SAR), over land and over water winch operations, primary response tasking, and inter-facility transfers.
This is a full-time position working on a 4-on, 4-off roster consisting of two-day shifts followed by two-night shifts, then four days off. To support fixed-base operational requirements and fatigue management obligations, the successful applicant will be required to reside within the local area. Please note, this is not a touring position.
Key Responsibilities
- Support the Pilot in Command during aeromedical, search and rescue, emergency response, disaster relief, and government support operations.
- Provide accurate and timely operational information to assist safe and effective mission outcomes.
- Monitor and communicate any matters affecting the safety, serviceability, or operational effectiveness of the aircraft.
- Conduct duties and training in accordance with LifeFlight's Operations Manual and operational procedures.
- Assist with the completion and maintenance of operational, flight, and task documentation.
- Participate in crew briefings and debriefings, ensuring operational issues and deficiencies are identified and addressed.
- Support operational activities during emergency and disaster response situations as required.
You are an experienced Aircrew Officer with a strong operational background gained within a commercial, government, emergency services, or military aviation environment. You are comfortable operating in demanding and often unpredictable conditions, maintaining professionalism, sound judgement, and a commitment to safety at all times.
You bring strong communication and crew resource management skills and understand the importance of contributing to all aspects of a professional flight operation, including operational, administrative, and support activities.
Essential Requirements
- Minimum 500 hours experience as a Helicopter Aircrew Officer.
- Certificate IV in Aviation (Aircrew Officer).
- Winch and Rappel Competency Certificate.
- Night Vision Imaging System (NVIS) qualification.
- CASA Class 2 Aviation Medical Certificate.
- Current Senior First Aid and CPR certification.
- Crew Resource Management (CRM) training.
- HUET / EBS qualification.
- Dangerous Goods Awareness certification.
- Ability to successfully complete the LifeFlight Aircrew Officer Functional Assessment.
- Minimum 100 hours NVIS experience, including night winching operations.
- Front Left Seat operational experience.
- Aeronautical Radio Operator's Certificate (AROC).
- Search and Rescue (SAR) and/or Emergency Medical Services (EMS) experience on the AW139 platform.
Applicants progressing through the recruitment process will be required to complete the LifeFlight Aircrew Officer Functional Assessment. The assessment is designed to evaluate the physical capabilities required to safely perform operational duties and is completed within a two-hour timeframe.
Assessment components include:
- 30 sit-ups completed within 2 minutes.
- 20 push-ups completed within 2 minutes.
- Safe lifting assessment involving 5 kettlebell deadlifts.
- 1km equipment transfer carrying 16kg, completed within 10 minutes.
- 500m stretcher carry carrying 16kg, completed within 6 minutes.
Meaningful Impact: Working with LifeFlight Australia provides an opportunity to make a meaningful impact on people's lives. The organisation is dedicated to saving lives, delivering critical care services, and responding to emergencies. Employees can take pride in contributing to a mission-driven organisation focused on making a positive difference in the community.
Collaboration & Support: At LifeFlight, we are committed to fostering a culture of camaraderie and teamwork. Our aeromedical operations thrive on the close collaboration between medical professionals, pilots, and support staff, all working together in high-pressure environments. We value a supportive and inclusive workplace where individuals can rely on one another, creating a strong sense of purpose and unity. By harnessing the power of teamwork and pooling our strengths, we believe we can overcome any challenge, achieve our goals, and find fulfillment in the critical work we do.
Salary Packaging Options: As an employee of LifeFlight, you have the opportunity to benefit from salary packaging, allowing you to allocate up to $15,900 per Fringe Benefit Tax (FBT) year towards general living expenses. This includes covering various everyday costs like groceries, petrol, mortgage, rent, and school fees, providing you with added financial flexibility and support.
At LifeFlight, we’re committed to serving all communities across Queensland and beyond. We encourage Aboriginal and Torres Strait Islander peoples, as well as people from culturally and linguistically diverse backgrounds, to apply. We value the unique perspectives and experiences that diversity brings to our team and the communities we support. This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences we would love to hear from you today.
Note: the successful applicant will be required to undergo background checks including a national police check as a condition of employment. This position is only open to Australian Citizens, Permanent Residents, or those with unrestricted work rights in Australia. Applicants who do not meet these criteria will not be considered.
Eligible candidates will need to be fully vaccinated against MMR (measles, mumps, rubella), Varicella, Pertussis, Hepatitis B and will be required to hold or to obtain a Working with Children Blue Card (Queensland).
Applications will be reviewed as submitted and we will be conducting interviews throughout the process.
Applications close on Wednesday, 1 July 2026